East Ayrshire · Scotland
Sand mastic for sash & case windows in Craigens, East Ayrshire
Traditional burnt sand mastic around sash and case windows and doors in stone and brick in Craigens, with a 12-month guarantee on every job. Ask us for a quote.
- Mastic round period door frames that has failed
- A silicone bead on a sash window that spoils the look
- Crumbling sand mastic round a window
How we handle sand mastic in Craigens
Sand mastic has long been used to fill the joint between timber frames and masonry. It’s made from sand and a linseed-oil-based binder and built up by hand. On period homes, it looks right where silicone wouldn’t. Common call-outs are for failed mastic on an exposed elevation and old cement repairs round a window that have failed, across period & listed homes, timber door frames and sash and case windows.
In and around a place like Craigens, homes range from older stone-built cottages to newer houses. Exposed frames and sills take the full force of wind-driven rain, so the mastic there works hard.
You’re covered for a year from the day we finish. If there’s a problem with it, please send an email to info@mrmastic.co.uk.

- Where
- Craigens (KA18)
- Region
- East Ayrshire
- Guarantee
- A year, on every job
- Quote
- Quoted before any work starts
- info@mrmastic.co.uk
- Page updated
- 26 October 2026
What affects the quote in Craigens
For a quick quote, just ask. What matters most is:
- The number and length of the joints
- Which sealant suits the joint
- The number of rooms or windows
- How easy the joints are to reach
Rather than a set price list, we look at what your job involves: how many joints, what’s in them now and how we reach them. You will know the price before we begin.
What we need to know
The more you tell us, the more accurate the quote. When you ask for a quote, tell us:
- Whether it’s a home or a business
- How many joints, rooms or windows are involved
- Where the property is
- What the problem is, such as mould, gaps, leaks or cracking
Quotes start with a quick conversation. Describe the problem, the location and the size of the job. When it suits you, drop us a line at info@mrmastic.co.uk.
What happens on the day
On the day, we look over the joints with you first, so you know exactly what we’re doing. We protect the surfaces around the joints before any work begins. The work normally takes a few hours for a single window, longer for several. Outdoor work around Craigens depends on the weather, as sealant needs a dry surface, so external jobs may need to move if the day turns wet. Work indoors is not affected.
- We check the window surrounds and agree which joints need renewing.
- We rake out the old mastic and clean the joint.
- Large voids are packed out first, so the mastic isn’t too thick.
- The mastic is mixed, pressed into the joint by hand and shaped.
- The finish is dressed so it sits neatly against the stone or brick.
Getting ready for the visit
- Keep pets and children clear of the area while we work
- Let us know if you’ve seen damp or leaks
- Clear the area around the work
Ask for a quote
A good description makes for an accurate quote. Let us know the location, the problem and roughly how many joints, and add pictures by email if you can.
Related advice
What sand mastic looks like in Craigens
With historic houses such as Dumfries House (about 2.9 miles west) nearby, there’s older building stock in the area around Craigens as well as newer homes. In older buildings, older frames set in brick or stone need a sealant that suits them, and sometimes that’s traditional sand mastic. The west of Scotland is wetter than the east, which means the mastic around older windows and doors has to cope with a lot of rain.
For landlords with property near Auchinleck station, cracked sand mastic around sash windows lets in the draughts tenants complain about. Homes close to Church of St. John include some older properties, and replacement windows fitted into old openings often leave uneven gaps that need backing and a flexible joint. Schools such as Robert Burns Academy are buildings too, and its window and door frames need their mastic kept sound, just like a home’s.
Craigens is about 15 miles east of Prestwick, in East Ayrshire. Homes, rented property, offices and hotels in Craigens is covered for sand mastic, old or new, large or small. Every job comes with our 12-month guarantee. We cover 53 towns and villages across East Ayrshire, from the larger towns to small villages. We also work in Glasgow, about 29 miles from Craigens.
All of KA18 is covered for sand mastic, from the main roads to the quietest streets. You’ll find streets such as Cairnscadden Road, Avisyard Avenue and Craigens Road, all of which we cover. Other places close to Craigens include Netherthird (1 mile west), Cumnock (1 mile north-west), Logan (1 mile north), Lugar (2 miles north) and The Rigg (2 miles north-west). Further out, we also cover Kilmarnock (15 miles north-west), Galston (12 miles north-west), Mauchline (7 miles north-west), New Farm Loch (15 miles north-west), Darvel (12 miles north) and Newmilns (12 miles north).
What’s near Craigens
The nearest railway station is Auchinleck station, about 2.9 miles north-west of the centre. Nearby you’ll also find Borland Castle (0.8 miles south) and Heritage Centre Cumnock (0.7 miles west). Open spaces near Craigens include Airds Moss RSPB Reserve and Black Loch.
When it is not the sealant
Some problems need a builder, plumber or other trade rather than us:
- Sashes that need overhauling
- Decisions on consent for listed homes
- Broken panes
Not sure which it is? You can email us at info@mrmastic.co.uk and we’ll tell you honestly.
Surfaces we seal
- Stone surrounds
- Brick reveals
- Sash and case windows
- Timber door frames
- Tenement windows
- Period & listed homes
Other services in Craigens
Leave it or put it right?
A silicone bead can be quicker, but it can look wrong on a period surround. Sand mastic suits the building and finishes neatly against the masonry. In an older home around Craigens, damp from a failed joint can get into timber and plaster, which is a far bigger job than the sealant.
The cost depends on the size of the job, how much old material has to come out and access to the work. We give a clear quote before we start, so you know where you stand.
Why choose Mr Mastic in Craigens
- 180+ five-star Google reviews
- Neat joints and a tidy finish
- 20+ years of sealant experience
- Quality sealants from Arbo and Everbuild
Looking after it afterwards
To keep the joints looking good and working properly:
- Ask us before painting near the mastic
- Renew mastic before redecorating the windows
- Inspect the joints round the windows every year or so
- Check with your local planning authority if your home is listed
Look at the mastic when you look over the windows. Small cracks are easier to deal with early.
Sound mastic protects the frame. Failed mastic lets water reach the timber, which can lead to rot.
Different surfaces, different methods
Period and listed homes
Period homes look their best with traditional materials, and sand mastic is one of them.
Stone surrounds
Stone surrounds suit sand mastic well. The finish blends with the masonry.
Craigens: your questions answered
Do you work for landlords with property near Auchinleck station?
Yes. We work for landlords and agents as well as homeowners, and several properties can be quoted together. Just drop us a line at info@mrmastic.co.uk with the address and what needs doing, and we will give you a clear quote.
Will you come out to Craigens?
Yes, smaller places are covered as well as towns. Our work covers the whole of Scotland. Let us know about access, parking and anything unusual about getting there when you book.
Will the old sealant be removed?
Always. Sealing over the old bead is the commonest cause of early failure, and it’s something we never do.
Should I check with the council before work on a listed or conservation-area home?
Checking first is sensible. Ask your local planning authority whether consent is needed for work on a listed home or in a conservation area.
How long does the job take?
It depends on the size of the job, but most jobs take anything from a few hours to a full day, depending on how many windows. We will give you a better idea when we quote.
Is it possible to take out silicone and use sand mastic instead?
In most cases. The silicone is cut out and the joint cleaned before the sand mastic goes in.
Do I need to be at home?
It depends on the job. Inside work needs someone to give us access, while outside work can sometimes be arranged differently.
Are you fully insured?
Yes. We are fully insured.
For landlords and businesses
Hotels need rooms back in use, so the work can be planned room by room around your bookings where we can. Hotel work is part of what we do, alongside homes and businesses.
If you manage several properties in or around Craigens, several properties can go on one quote. Send us the addresses and the work at each, and pictures by email help.
