Privacy notice

This notice explains how Mr Mastic uses the personal information you give us. Last updated 26 October 2026.

What we collect

When you call or email us, we keep your name, contact details, the address of the job, details of the work and any photos you send.

Why we use it

To respond to your enquiry, give you a quote, arrange and carry out the work, and deal with any guarantee question.

How we protect it

We take appropriate steps to keep your information secure, and this website uses HTTPS encryption. We don’t sell your information.

How long we keep it

We keep it only for as long as we need it for your quote, the job, the guarantee and our business records.

This website

The site doesn’t use advertising cookies. Our hosting provider (Cloudflare) processes basic technical data such as IP addresses to deliver and protect the site. Maps are embedded from OpenStreetMap, which receives your IP address when a map loads.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Email info@mrmastic.co.uk. You can also complain to the Information Commissioner’s Office (ico.org.uk).