Greater London · England

Heron Quays Fire Rated Sealant

Intumescent and fire-rated sealant around gaps, frames and service penetrations for householders, landlords and businesses in Heron Quays. ARBOMaster approved applicators, fully insured, with a 12-month guarantee.

  • Gaps around pipes and cables through fire-resisting walls
  • New service routes left unsealed after building work
  • Door frames with gaps between frame and wall

Need fire rated sealant in Heron Quays?

Heron Quays: your questions answered

I let a flat near Canary Wharf station. Can you help?

Yes. We work for landlords and letting agents as well as homeowners, and several properties can go on one quote. Just call 0345 464 0079 or email us with the address and what needs doing, and we will give you a clear quote.

Is parking an issue for fire rated sealant in Heron Quays?

It can be, so it helps to tell us about permits, visitor bays or off-street space when you book. That way the visit can be planned around it.

Does someone need to be in?

It depends on the job. For work indoors, someone needs to let us in, and for outside work we’ll agree access with you when we book.

Do you come to Heron Quays?

We do. Our applicators work in Heron Quays.

Will you assess my building’s fire safety?

No. We follow the requirements from your assessor, designer or building control, and apply each product to its tested details.

What should I tell you?

Only a few details: where it is, what you’ve noticed and how we reach it. Then call 0345 464 0079 or send us an email.

Can ordinary silicone be used in a fire-stopping gap?

No. It might close the gap, but it is not a fire-rated seal. A tested fire-rated product is needed.

How do I get a quote for fire rated sealant in Heron Quays?

It depends on the job, so we quote each one individually. To get one, ring 0345 464 0079 or email us and tell us what needs doing and where.

About our fire rated sealant in Heron Quays

Filling a fire-stopping gap with standard silicone or caulk doesn’t make it fire-rated. Anything unsuitable comes out first and reseal with a fire-rated product tested for that kind of gap. If you are dealing with fire stopping disturbed by later work and sealant items on a fire risk assessment action list, we can help, on service penetrations, linear gaps and plasterboard & masonry alike.

London’s offices, shops, hotels, student accommodation and blocks of flats all have joints to look after, from washroom silicone to fire-rated sealant around pipes and cables passing through walls. Out-of-hours working can be arranged where a building in Heron Quays can’t close.

We guarantee the work for a year. If there’s a problem with our work within the year, let us know and we will sort it.

The Mr Mastic team in navy uniforms in front of three Mr Mastic vans
Where
Heron Quays (E14, SE16, E22)
Wider area
Greater London
Cover
A year, on every job
Quotes
A clear quote up front
Telephone
0345 464 0079
Page updated
26 October 2026

What affects the quote in Heron Quays

Some jobs are bigger than they look, and some smaller. What affects the quote:

  • How much old sealant there is and how hard it is to remove
  • The type of sealant required
  • Any working-time requirements on site
  • Whether the work is at height

Homes and businesses are quoted the same way: how much there is to do, how we reach it and what it needs. Ask us for a quote and we will go through it with you.

Asking for a quote

A few details help us give you an accurate quote. When you get in contact, it helps to mention:

  • Access, such as stairs, a lift or height
  • Whether it has been sealed before
  • The rough size of the job
  • Where the property is

Need a quote? Please ring 0345 464 0079 or send us an email with a few details. You will know what we plan to do, and what it will cost, before any work begins.

What happens if it’s left?

Fire-rated sealants need more care than everyday sealant. Depth, backing and surface preparation all affect how a seal performs, and we work to the product details every time. In London conversions, one flat’s bathroom is often above another flat’s ceiling, and a slow leak from a failed seal can end up in the flat below. Putting it right early is much less trouble for homes in Heron Quays.

A failed joint rarely gets cheaper to fix by waiting. If you are unsure, call 0345 464 0079 or drop us an email for an honest opinion and a quote.

Why Heron Quays customers choose us

  • Every job guaranteed for a year
  • Anti-fungal sanitary silicone in wet areas
  • An ARBOMaster approved applicator
  • Rated 4.9 stars on Google

Read how sealant jobs are priced and our reviews.

What we cannot put right

Sealant isn’t the answer to every problem, and we’ll tell you before any work starts. It will not solve:

  • Walls or floors that weren’t built to resist fire
  • Fire risk assessments, which need a qualified assessor
  • Large holes that need a different fire-stopping system

If you’re not sure, just phone 0345 464 0079 or send us an email and we will give you a straight answer.

Surfaces we seal

  • Door frames
  • Linear gaps
  • Plasterboard & masonry
  • Service penetrations
  • Pipe & cable gaps
  • Flats & HMOs

Common problems we fix in Heron Quays

Much fire stopping is hidden: above ceilings, inside risers and behind panels. Because nobody sees it, gaps go unnoticed until an assessor or surveyor looks.

These are the problems we are asked about most:

  • New service routes left unsealed after building work
  • Gaps around pipes and cables through fire-resisting walls
  • Open gaps behind door architraves
  • Fire seals that have cracked with movement

Rented homes near Canary Wharf station change hands often, and new cables or pipes through a fire-resisting wall leave a gap that needs the right sealant.

Before you book anyone

  • How the joint is cleaned and prepared
  • What product goes in the joint
  • Whether VAT is included
  • Whether they seal over old material or remove it

Our hiring checklist

Commercial buildings in Heron Quays

Heron Quays has hotels and guest accommodation in and around it. Hotel work can be planned room by room, with out-of-hours working where needed. Many London buildings have tight access and loading restrictions, so out-of-hours working can be arranged where needed.

Heron Quays is in London, so parking needs planning: tell us about permits, visitor bays or off-street space when you book. If you look after a church, hall or community building such as St Peter's Church, service openings in its walls need the right fire-rated sealant, as in any building.

Heron Quays is about 2 miles north-west of Greenwich, in Greater London. Homes, rented property, offices and hotels in Heron Quays can book us for fire rated sealant. Every job comes with our 12-month guarantee. Across Greater London, we cover 764 places, Heron Quays among them.

Postcode districts we cover here for fire rated sealant: E14, SE16 and E22. Whether your property is on Tiller Road, Castor Lane and Cassilis Road or anywhere close by, we can help. Being close to the A1261, Heron Quays is simple for us to get to. Neighbouring places we cover for fire rated sealant include Canary Wharf (1 mile north-east), London Docklands (1 mile north-east), Poplar (1 mile north-east), Coldharbour (1 mile east) and Blackwall (1 mile east). Further out, we also cover London (3 miles west), City of Westminster (6 miles west), Marylebone (5 miles west), Kensington (8 miles west), St Pancras (4 miles west) and Shoreditch (3 miles north-west).

Near you in Heron Quays

We work in homes and buildings around Tower Hamlets College, Sir John McDougall Gardens and Canary Wharf College 3 and the streets around them. Heron Quays has its own railway station: Canary Wharf station. Well-known places in the area include The Pumphouse Educational Museum (0.7 miles west) and Surrey Quays Shopping Centre (1.2 miles south-west). Open spaces near Heron Quays include Tower Hill and St. James's Park Lake.

Map of Heron Quays © OpenStreetMap contributors

What we do, step by step

There isn’t much for you to do on the day. Point us to the joints and we will get on with it. The work itself takes from a few hours to a few days, depending on the number of gaps and the access from start to finish. In Heron Quays, flats, stairs and shared entrances are part of the routine. If the building has a concierge, managing agent or access rules, tell us when you book.

  1. We go through the gaps on your list or survey and check each one’s size and substrate.
  2. Old or unsuitable sealant is cut out and the gap cleaned.
  3. Backing or fill is fitted where the product’s tested detail calls for it.
  4. We apply the fire-rated or intumescent sealant to the specified depth and tool it.
  5. Locations and products are noted so you have them on file.

Getting ready for the visit

  • Tell us about any water getting in
  • Keep children and pets away from the work area
  • On commercial sites, let us know about site rules

Ask for a quote

It all starts with a short chat. Describe the problem, the location and the size of the job. Whenever you’re ready, ring 0345 464 0079 or email us.

Get a quick quote

Read more

Landlords, agents and businesses in Heron Quays

In hotels, rooms out of use cost money, so the work can be planned room by room around your bookings where we can. Hotel work is part of what we do, alongside homes and businesses.

Mouldy or split sealant often shows up at the end of a tenancy. Several properties can go on one quote.

How to look after the new joints

How long the joints last depends on use and care. We suggest:

  • Never patch a fire seal with standard sealant
  • Plan fire stopping into any work that goes through walls or floors
  • Photograph sealed gaps before they’re covered up
  • Check whether a sealant can be painted before decorating over it

Look at the sealed gaps as part of your routine walk-rounds. Look for cracks, gaps or sealant that has been cut or pulled out and have them put right.

If a fire risk assessment has flagged a gap, don’t leave it for the next one. Get it sealed and recorded so the item can be closed.

20+ yearsMastic and sealant specialists
ARBOMaster approvedApproved applicator for Arbo sealants
Fully insuredDomestic, commercial and hotels
One-year guaranteeOn every job