Kent · England

Sand mastic for sash & case windows in West Street, Kent

We cover West Street for traditional burnt sand mastic around sash and case windows and doors in stone and brick. Old material cut out, joints cleaned and sealed neatly and every job guaranteed for a year.

  • Failed mastic on an exposed elevation
  • Cracked mastic round a front door frame
  • Silicone on a period window that looks wrong

Sand mastic near West Street

Do you need sand mastic in West Street?

Decorating can disturb tired mastic. Many people find it crumbling when they prepare the windows.

Look out for any of the following:

  • Failed mastic on an exposed elevation
  • Silicone on a period window that looks wrong
  • Open joints round the window box
  • Tired mastic found when preparing windows for paint

Historic houses such as Leeds Castle, about 4.2 miles west, show how far back building around West Street goes, and older homes nearby need a sealant that suits their walls.

Comparing quotes

  • How the surfaces are prepared before sealing
  • What happens if they find a problem under the old sealant
  • How long the guarantee is
  • Whether they’re fully insured

Our hiring checklist

About our sand mastic in West Street

If your home is listed or in a conservation area, check with your local planning authority if consent is needed before window work. Like-for-like sand mastic is often the preferred finish. Common call-outs are for draughty sash windows at the surround and patchy fillers round a sash window, across tenement windows, timber door frames and brick reveals.

Somewhere as small as West Street, older homes often have timber frames set in stone or brickwork. Not every older frame suits a modern silicone bead, and sometimes a traditional sand mastic is the better choice.

You’re covered for a year from the day we finish. If anything is not right with it, call 0345 464 0079 or send us an email.

Place
West Street (ME17)
Region
Kent
Cover
One year on every job
Quotes
Quoted before any work starts
Telephone
0345 464 0079
Updated
26 October 2026
Mr Mastic applicator sealing the top of a white uPVC door frame on a red-brick house

The process

When we get to you, we compare the joints with what we discussed. If anything is different, we explain it before carrying on. Most jobs then take anything from a few hours to a full day, depending on how many windows. For a village or hamlet like West Street, the journey is planned in advance: let us know about lanes, gates and parking. Everything for the job comes with us, so a second trip is avoided where possible.

  1. We look at the surrounds with you and agree the joints to renew.
  2. Old mastic and any loose material are raked out.
  3. We pack any deep voids first.
  4. We apply the mastic by hand and shape it.
  5. The surface is finished to suit the stone or brick.

How to prepare

  • Clear items away from the joints we’re working on
  • Let us know about stairs, lifts or work at height
  • Mention any parking rules near the property

Getting a quote

Getting a quote is simple: let us know the job and the location and its rough size. A few photos by email make the job easier to understand, and we’ll take it from there.

Get a quick quote

Advice

How the job changes by surface

Tenement and terrace windows

Where a building is shared, window work may involve neighbours, so check who is responsible first.

Brick reveals

Gaps between frame and brick let in rain and draughts. New mastic seals the gap.

Honest limits

We’d rather tell you now than do work that won’t last, so here’s what sealant can’t put right:

  • Sash cords, weights and draught-proofing of the sashes
  • Timber that has rotted
  • Putty and glazing repairs

Not sure which it is? You can phone 0345 464 0079 or email us and we will tell you honestly before you book.

Where we work in West Street

  • Timber door frames
  • Tenement windows
  • Brick reveals
  • Stone surrounds
  • Period & listed homes
  • Sash and case windows

How we quote for sand mastic

Your quote is based on your job. We look at:

  • The number and length of the joints
  • The old material and how stubborn it is
  • Whether the work is at height
  • The product the joint needs

Rather than a set price list, we price the job in front of us: the amount of work, the old material and the access. The price is agreed before we begin.

Helping us quote

When you call or email, it’s useful to know:

  • Any access issues, like height or stairs
  • Photos by email, if that’s easy
  • The address or postcode of the job
  • What’s wrong with the joints now

Every job is quoted individually, so the first step is telling us about yours. Simply phone 0345 464 0079 or drop us an email and describe the job, and photos are welcome.

How to look after the new joints

Aftercare is simple:

  • Have rotten timber repaired before new mastic goes in
  • Look over the window mastic once a year
  • Go gently near the mastic when preparing windows
  • Check with your local planning authority if your home is listed

Keep gutters and sills clear so water runs away from the surround. Water sitting against the mastic shortens its life.

Fine cracks show the mastic is starting to fail. It’s easier to renew it before it drops out.

Frames and glazing around West Street

The South East is one of the drier parts of the UK, yet outdoor joints still have to be sealed dry, so jobs are booked with the weather in mind. Historic houses like Leeds Castle (about 4.2 miles west) are a reminder that the area around West Street has older buildings as well as new. In older buildings, older timber frames in brick or stone need a different approach from a modern uPVC window.

Schools such as The Lenham School are buildings too, and the mastic around its windows and doors needs looking after like any other building’s. Rented homes near Lenham station change hands often, and any sash windows need sound mastic to keep draughts and rain out.

West Street is about 6 miles south of Sittingbourne, in Kent. If you need sand mastic in West Street, please ring 0345 464 0079 or drop us an email for a quick quote. We cover Kent from our Crawley base. West Street is one of 922 towns and villages in Kent we cover for sand mastic. Chelmsford is on our list too, around 35 miles away.

Jobs for sand mastic in ME17 is quoted and booked the same way as anywhere else. Other places close to West Street include Woodside Green (1 mile south-east), Payden Street (1 mile east), Lenham (1 mile south-west), Warren Street (2 miles east) and Wichling (2 miles north-east). Larger places within reach include Maidstone (9 miles west), Ashford (10 miles south-east), Canterbury (15 miles east), Sittingbourne (6 miles north), Whitstable (15 miles north-east) and Faversham (8 miles north-east).

Around West Street

Around West Street, our work takes us to homes and buildings near Kiln Wood. The closest station to West Street is Lenham station, about 1.6 miles south-west of the centre. Nearby you will also find Newnham Castle (3.9 miles north-east).

Map of West Street © OpenStreetMap contributors

Questions from West Street

Do you cover smaller places like West Street?

Yes, smaller places are covered as well as towns. Our work covers London and the South East. Let us know about access, parking and anything unusual about getting there when you book.

Can you do sand mastic in West Street?

Yes, West Street is within the area we cover. We work across London and the South East. Just call 0345 464 0079 or email us with a few details of the job.

When will the new mastic be hard?

Not right away. It skins first and hardens fully later, and we will tell you what to expect.

Should I check with the council before work on a listed or conservation-area home?

Check with your local planning authority. They decide whether consent is needed.

Can new sealant go over the old?

No, it won’t last. It can look neat for a few weeks, but the new layer lifts away from the old one. Removing the old sealant completely is the only lasting way.

Where is Mr Mastic based?

Mr Mastic is based in Crawley. Our applicators cover West Street, along with the rest of our area.

Is the work guaranteed?

Our 12-month guarantee applies to all our work.

Will you leave a mess?

Tidy work is part of the job. Nearby surfaces are protected.

DIY sealant or a professional job?

What a professional job adds is preparation and the right product. Joints are cleaned back to sound surfaces and dried, and the sealant is matched to the joint and its conditions, then guaranteed for a year.

Too much sealant is as bad as too little. A thick, smeared bead looks untidy and does not move well, and the joint depth matters as much as the finish.

20+ yearsMastic and sealant specialists
ARBOMaster approvedApproved applicator for Arbo sealants
Fully insuredDomestic, commercial and hotels
One-year guaranteeOn every job