Surrey · England

Regrouting in Donkey Town

Raking out old, cracked or stained grout and regrouting tiled walls and floors for Donkey Town, backed by a one-year guarantee. Call for a quick quote.

  • Crumbling grout between the tiles
  • Discoloured grout on otherwise sound tiles
  • Floor grout that won’t come clean

Trusted regrouting in Donkey Town

Work for landlords, hotels and businesses

Letting agents often deal with us directly. Tell us the address, the job and how access works and we’ll give you a quote.

Water getting past a failed joint can damage the building, which is a bigger problem in a rented property. Resealing at the right time is simple maintenance.

Regrouting for homes and businesses in Donkey Town

Across Donkey Town, we regrout tiled showers, bathrooms and kitchens. Out comes the old grout, the joints are cleaned and new grout goes in, finished with new silicone at the edges. We work on wet rooms, tiled floors and shower walls, and common reasons people get in touch are cracked grout along the bath or tray and good tiles let down by tired grout.

Homes around Donkey Town are mostly houses and cottages rather than flats, some with bathrooms tucked into older rooms or extensions. The work is the same as anywhere: old material cut out, joints cleaned and a fresh finish laid.

Our work is backed for twelve months, and the guarantee is the same wherever you are.

Silicone being applied where a shower enclosure meets beige wall tiles
Where
Donkey Town (GU24)
Wider area
Surrey
Guarantee
12 months on all our work
Quotes
A clear price before we start
Phone
0345 464 0079
Updated
26 October 2026

The process

When we arrive, we look over the joints with you first, so there are no surprises. We protect the surfaces around the joints before any work begins. The work normally takes anything from a few hours to a full day, depending on the area. In a small place like Donkey Town, access is normally the main thing to plan. For outside work, also let us know about exposed walls and any outbuildings involved.

  1. Every tile area is checked for hollow or loose tiles first.
  2. The old grout is removed to an even depth.
  3. We vacuum the joints so the new grout bonds.
  4. New grout is pressed into the joints and the tiles are cleaned.
  5. Silicone goes into the corners and along the edges.

Getting ready for the visit

  • Let us know about parking restrictions
  • Let us know about stairs, lifts or work at height
  • Mention any leaks or damp you’ve noticed

Getting a quote

For a quick quote, get us on the phone, or email us if that’s easier. Tell us about the joints that need doing and we’ll talk you through the work.

Get a price

Related advice

Regrouting around Donkey Town

Hard water is the norm across most of the South East, which leaves limescale on sealant, grout and fittings, and it has to be cleaned off before new sealant goes in.

If you let a flat or house near Bagshot station, stained grout drags a rental down, and regrouting between lets puts that right. If you live in an older home near Holy Trinity, bathrooms in older houses have often been refitted more than once, with sealant laid over sealant. For site and facilities teams at buildings such as Gordon's School, we reseal washrooms and kitchens in schools and businesses as well as homes.

Donkey Town is about 3 miles east of Camberley, in Surrey. Jobs in Donkey Town get the same care as everywhere else we work: the old material taken out, joints prepared properly and a 12-month guarantee. Across Surrey, we cover 395 places, Donkey Town among them. We also work in Reading, about 16 miles from Donkey Town.

Postcode districts we cover here for regrouting: GU24. Regrouting is available to properties on Broad Street, Orchard Close and Ashley Way and the roads around them. We also cover Lucas Green (1 mile south-east), West End (1 mile east), Lightwater (1 mile north-west), Bisley (1 mile south-east) and Penny Pot (2 miles east). We also work in nearby towns such as Guildford (7 miles south-east), Woking (4 miles south-east), Camberley (3 miles west), Farnham (11 miles south-west), Egham (8 miles north-east) and Walton-on-Thames (11 miles east).

What’s near Donkey Town

In Donkey Town, that means homes and buildings near Holy Trinity CofE Primary School and Brentmoor Heath. For rail, the closest station is Bagshot station, about 2.3 miles north-west of the centre. Other landmarks nearby include Brookwood Hospital (2.3 miles south-east) and The Museum of The National Rifle Association (1.9 miles south). For a walk, there’s Brookwood Lye.

Map of Donkey Town © OpenStreetMap contributors

What sealant work can’t fix

New sealant can’t fix everything, and we’ll tell you before any work starts. Sealant won’t put right:

  • A structure that flexes behind the tiles
  • Failed tanking or waterproofing under the tiles
  • A leaking shower valve or waste

Not sure which it is? You can call 0345 464 0079 or drop us an email and we will tell you honestly.

Surfaces we seal

  • Wet rooms
  • Bathroom wall tiles
  • Bathroom floors
  • Shower walls
  • Tiled floors
  • Kitchen splashbacks

Surface by surface

Bathroom wall tiles

Grout by the basin and bath tends to mark first. We can do part of a wall or all of it.

Corners and edges

Internal corners move, so we seal them rather than grout them.

Can I do it myself?

If you do try it yourself, take your time over the preparation: take out all the old sealant, make sure the joint is clean and dry, and give it the full cure time. If it fails, we can still redo it.

If you’ve already had a go yourself, that’s fine. We cut it out and start again, so tell us about it when you ask for a quote.

Questions from Donkey Town

Can you do regrouting in Donkey Town?

Yes. Our work covers London and the South East, and Donkey Town is part of that. Just ring 0345 464 0079 or send us an email with a few details of the job.

Do you work for landlords with property near Bagshot station?

Yes, we work for landlords and agents. Just ring 0345 464 0079 or send us an email and tell us about the property, and we will send you a clear quote.

Is it OK to seal over old sealant?

No. The old sealant always comes out first.

Do you hold any approvals?

Yes. We’re approved under the ARBOMaster scheme.

When can I use the shower again?

We give you a time before we leave. It depends on the grout and the sealant used so please stick to it.

Do you guarantee regrouting?

Our one-year guarantee applies to all our work, and we’re fully insured.

Is it messy?

Tidy work is part of the job. Nearby surfaces are protected, and we clear up when we are done.

Is resealing included with regrouting?

Usually, yes. The corners and edges should be silicone and doing both at once leaves everything sound.

What happens if it’s left?

Cleaning products may brighten grout for a time, but mould that has got into grout usually comes back. Replacing the grout and resealing the edges is a lasting fix. Older cottages and farmhouses around Donkey Town can have timber floors and frames, and water through a failed joint can rot timber if it’s left.

Some things make a job bigger or smaller: how much old sealant there is and how stubborn it is, any mould to treat, and whether we need extra access for height. Your quote takes all of that into account.

Why choose Mr Mastic in Donkey Town

  • Old sealant always removed completely
  • Neat joints and a tidy finish
  • We are fully insured
  • Experience in homes, commercial sites and hotels

Take a look at our cost guide and our reviews.

How to look after the new joints

A little care helps the new joints last. Our advice:

  • Clean with a soft brush, not anything metal
  • Get any tile that moves checked promptly
  • Avoid neat bleach and strong acid descalers on grout
  • Check the corner silicone every few months

Have any tile that moves checked right away. Movement will crack the new grout and lets water in.

Cracked grout does not stay cracked for long. Water gets in behind and the tiles can start to loosen and early regrouting can avoid a much bigger job.

20+ yearsMastic and sealant specialists
ARBOMaster approvedApproved applicator for Arbo sealants
Fully insuredDomestic, commercial and hotels
One-year guaranteeOn every job