Medway · England

New-build mastic & snagging in Gillingham, Medway

Problem with your new-build sealant joints in Gillingham? We remove the old material, prepare the joints and seal them properly, and the work is guaranteed for a year.

  • Gaps between new skirting and floors
  • Cracked sealant around new window and door frames
  • Gaps opening as the house dries out and settles

New build mastic for Gillingham homes and businesses

New build mastic in Gillingham

If your new home has a leaking shower seal, open skirting joints or untidy sealant, we can help. While the builder’s snagging or warranty period runs, report it to them first and if that stalls, we can do it. We work on bathrooms & en suites, kitchens and plot handovers, and the jobs we see most are kitchen sealant that has pulled off the wall and beads laid onto grit and dust from the build.

Gillingham is big enough to have new developments going up alongside its older streets. Snags in sealant and floor joints often show in a new home’s first year or two, as a new house dries out and settles.

A 12-month guarantee comes as standard.

Sealant gun close-up on a shower enclosure wall joint
Place
Gillingham (ME8, ME7, ME4, ME5)
Wider area
Medway
Guarantee
One year on every job
Quote
Quoted before any work starts
Call
0345 464 0079
Updated
26 October 2026

When something else is needed

Some problems need a builder, plumber or other trade rather than us:

  • Disputes or warranty claims with your builder
  • A tray or bath that isn’t properly supported, until it’s fixed
  • Leaking fittings rather than failed sealant

If in doubt, phone 0345 464 0079 or email us and we’ll say what we think before you book.

Where we work in Gillingham

  • Windows & doors
  • Bathrooms & en suites
  • Kitchens
  • Show homes
  • Skirting & floors
  • Plot handovers

Your questions about new build mastic in Gillingham

What guarantee comes with new build mastic in Gillingham?

All our work, in Gillingham and everywhere else, comes with a 12-month guarantee. We are fully insured, and an ARBOMaster approved applicator.

Can you help a landlord with a rental near Gillingham (Kent) station?

Yes, we work for landlords and letting agents. You can ring 0345 464 0079 or email us with the address and a few details, and we’ll give you a fixed price before any work starts.

My new home is still under warranty. Should I contact you?

Report it to the builder first while you are covered. If it is not resolved, we’ll cut it out and reseal it.

Are you an approved applicator?

Yes. ARBOMaster is the approved applicator scheme for Arbo sealants, and we are part of it.

Can you do plot mastic on a new development?

Yes. We take on second-fix sealant work across new plots. We clean and prime joints properly to keep callbacks down.

When is the best time to reseal in a new build?

Where water is getting through, do not wait. Small gaps that are just cosmetic can be resealed once movement has slowed.

Does someone need to be in?

If the work is inside, we need someone to let us in. After that, you can carry on with your day.

Can you work on commercial sites?

Yes, regularly. We can plan bigger jobs in stages to suit the site.

New build mastic around Gillingham

Gillingham is within about 2 miles of the coast. Plot mastic on new homes near the coast takes more weather than it would inland, so it’s worth checking at snagging. Compared with the north and west, the South East gets less rain, though outdoor sealant still has to go onto a dry joint, so the forecast decides the day.

If you’ve bought a new home near Gillingham (Kent) station, the sealant around baths, showers and frames is worth checking in the first year or two.

Gillingham is about 30 miles east of London, in Medway. We carry out new build mastic for homes and businesses in Gillingham and nearby, as part of our work across Medway. Gillingham is one of 68 places in Medway where we work for new build mastic. You can also see our page for Chelmsford, about 26 miles away.

Work in ME8, ME7, ME4 and ME5 is quoted and booked the same way as anywhere else. That includes homes and businesses on Leeds Square, London Road and Dorset Square. With the A2 and A231 close by, Gillingham is easy for our applicators to reach. If you’re just outside Gillingham, we cover Twydall (1 mile east), Lower Twydall (1 mile north-east), Grange (1 mile north), Darland (1 mile south-west) and Hale (1 mile south-west). Within a short drive, we also cover Rochester (4 miles west), Strood (4 miles west), Lordswood (3 miles south-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west) and Walderslade (3 miles south-west). As one of the bigger places in Medway, Gillingham has every kind of property, from flats to offices.

What’s near Gillingham

Locally, jobs take us to homes and businesses close to The Robert Napier School, The Robert Napier School and The Star pub. The closest station to Gillingham is Gillingham (Kent) station, about 1.5 miles north-west. A little further out are Medway Maritime Hospital (1.6 miles west) and Six Poor Travellers House (3.3 miles west). Not far away are Blue Bell Hill and Bishop Saltings.

Map of Gillingham © OpenStreetMap contributors

Signs you need new build mastic in Gillingham

Once people move in, baths and trays take weight and bed down. A bath sealed empty drops slightly when filled, straining the joint.

The most common problems we see are:

  • Gaps opening as the house dries out and settles
  • Cracked sealant around new window and door frames
  • New-build shower sealant that has already split
  • Skirting joints opening in the first winter

In and around Gillingham, as anywhere, good new build mastic starts with a clean, dry, properly prepared joint.

Questions to ask before you book

  • What happens if they find a problem under the old sealant
  • Whether they’re fully insured
  • Whether all the old sealant comes out first
  • The length of the guarantee

Our hiring checklist

What the job involves on each surface

Kitchens

Worktops in new homes can move slightly as the house dries, opening gaps behind the upstand. A fresh flexible bead closes them.

Bathrooms and en suites

Trays and baths in new builds settle as they’re used. The joint is stripped back before the new bead goes in and baths are filled before sealing.

Should I try it myself first?

If you’re set on DIY, put the effort into preparation: take out all the old sealant, make sure the joint is clean and dry, and give it the full cure time. If it doesn’t work out, we can still put it right.

The biggest DIY mistake is sealing over old sealant. Silicone doesn’t stick to old silicone, so it lifts and traps water and mould underneath. All the old material has to come out first.

The process

Most of a good job is in the preparation, so that is where we spend the time. Joints are cleaned back and dried before anything new goes in. All told, the work takes a few hours for most snagging lists, longer for a run of plots. In Gillingham, we work in everything from flats and family homes to offices and hotels. For each, it helps to know about access, parking and where the joints are.

  1. We look at why each joint failed, including any movement.
  2. Old sealant is cut out and the joints cleaned.
  3. Joints are dried and primed where the product calls for it.
  4. New sealant goes in, with baths filled first so they’re at their heaviest.
  5. We check every joint and leave you with the cure times.

Before we arrive

  • Tell us about access, such as stairs, a lift or high-level joints
  • Mention any leaks or damp you’ve noticed
  • Keep pets and children clear of the area while we work

Ask for a quote

If you are in Gillingham and need new build mastic, ring 0345 464 0079 or send us an email. Tell us what the problem is and where, and you will get a clear quote before we start.

Get a quick quote

Related advice

Why it’s worth doing now in Gillingham

A tube of sealant from the DIY shop won’t fix the cause: dust, no primer and old sealant left in the joint. Proper removal and preparation are what make it last. In flats, shops and offices in Gillingham, a failed joint can let water into the unit below or behind a wall, where it can go unnoticed until the damage is done.

Instead of a standard rate, we look at what your job involves: how many joints, what’s in them now and how we reach them. The price is agreed before we begin.

Why book with us

  • Quality sealants from Arbo and Everbuild
  • 180+ five-star Google reviews
  • An ARBOMaster approved applicator
  • A 12-month guarantee on all work

See what affects the cost and our reviews.

What affects the cost of new build mastic

For a quick quote, just ask. The main things that affect it are:

  • The size of the job
  • How many areas need sealing
  • Any mould that needs treating
  • How much old sealant there is and how hard it is to remove

What you pay reflects the work, not guesswork. That is why we ask about the job first and agree the price before starting.

Asking for a quote

To make quoting easier, let us know:

  • Whether it has been sealed before
  • How many joints, rooms or windows are involved
  • What’s wrong with the joints now
  • A few pictures by email, if you can

Call for a quick quote, or send an email if you’d rather. Tell us about the joints that need doing and we’ll talk you through the work and give you a clear quote.

20+ yearsMastic and sealant specialists
ARBOMaster approvedApproved applicator for Arbo sealants
Fully insuredDomestic, commercial and hotels
One-year guaranteeOn every job