Kent · England

New-build mastic & snagging in Shepway, Kent

New build mastic across Shepway and nearby, with every bit of old sealant taken out first and a 12-month guarantee.

  • Sealant that never bonded to the surface
  • Frame joints opening as the plaster dries
  • Gaps between new skirting and floors

New build mastic near Shepway

New build mastic in Shepway, done properly

We never seal over a failed new-build bead. New silicone won’t bond to old silicone, so the joint is cut out, cleaned, dried and resealed. We’re often asked to deal with shower seals failing in the first year or two and joints pulling apart as timber shrinks, on kitchens, skirting & floors and show homes.

For a new home in or near Shepway, it’s worth checking the sealant early. Gaps at skirtings, shower seals pulling away and missing mastic around frames are common snags.

Whatever the size of the job, it’s backed by our one-year guarantee in Shepway and across Kent.

Close-up of hands using a sealant gun on the joint between a glass shower screen and tiles
Location
Shepway (ME15)
Region
Kent
Cover
12 months on all our work
Price
A clear quote up front
Telephone
0345 464 0079
Last updated
26 October 2026

Why act early in Shepway

A tube of sealant from the DIY shop won’t fix the cause: dust, no primer and old sealant left in the joint. Cutting out, cleaning and priming are what make the difference. In a smaller place like Shepway, wherever a wall is exposed, a failed outside joint is a real source of damp. Inside, a split seal lets water into floors and panels just as it would anywhere.

There are no prices on our website, because the cost depends so much on the job itself. Call for a quick quote.

Why us?

  • We never seal over old sealant
  • We leave the area clean and tidy
  • Homes, businesses and hotels
  • Full insurance on every job

See what affects the cost or our reviews.

Landlord and commercial work in Shepway

Landlords and letting agents in Shepway can book us as well as householders. Resealing between tenancies keeps a property looking cared for.

For anyone letting property in or around Shepway, several properties can be quoted together. Send us the addresses and the work at each, and photos by email help.

DIY versus a professional finish

A DIY attempt doesn’t rule out a professional job. We cut it out and start again.

Overfilling a joint is a classic DIY mistake. A thick, smeared bead looks untidy and does not move well, and the joint depth matters as much as the finish.

Do you need new build mastic in Shepway?

New homes are full of moisture from plaster, screed and concrete, and it dries out over the first couple of years. Drying timber shrinks and pulls joints apart, and sealant that cannot keep up splits.

These are the problems we are asked about most:

  • Gaps behind new kitchen upstands
  • Frame joints opening as the plaster dries
  • New-build shower sealant that has already split
  • Gaps opening as the house dries out and settles

If you’ve bought a new home near Maidstone West station, the sealant around baths, showers and frames is worth checking in the first year or two.

Comparing quotes

  • How the colour is chosen
  • Whether they’re fully insured
  • Whether VAT is included
  • How hidden problems are handled

How to choose a mastic man

Common questions in Shepway

Is Shepway in your area for new build mastic?

Yes. We work across London and the South East, and Shepway is part of that. Just phone 0345 464 0079 or drop us an email with a few details of the job, and we will send you a clear quote.

Do you work for landlords with property near Maidstone West station?

Yes, we work for landlords and agents. Just ring 0345 464 0079 or send us an email and tell us about the property, and we’ll give you a clear quote.

Are you fully insured?

Yes. We’re fully insured.

How long does new build mastic take?

That depends on the amount of work, but as a guide it takes anything from a few hours to several days, depending on the number of plots. We will tell you when we quote.

Can you reseal over the builder’s sealant?

No. Fresh silicone does not stick to the old layer, so it soon lifts and traps water. We cut the old bead out completely.

Do you do commercial work?

Yes, regularly. We can plan bigger jobs in stages to suit the site.

Are you an approved applicator?

Yes. ARBOMaster is the approved applicator scheme for Arbo sealants, and we are part of it.

Will you leave a mess?

Very little: the area around the joints is protected first, and we tidy up before we go.

Quotes for new build mastic in Shepway

Call for a quick quote. What matters most is:

  • How much old sealant there is and how hard it is to remove
  • How many rooms, windows or areas are involved
  • Mould in or behind the old joints
  • The amount of work

No two jobs are quite the same, so we quote each one individually. Size, access and the product the joint needs all make a difference, and we’ll explain the quote if you ask.

What we need to know

When you call or email, it’s useful to know:

  • Any previous sealing or DIY work
  • Where the job is, and your postcode
  • How we’d reach the joints
  • What’s wrong with the joints now

Getting a quote is simple: let us know the job and the location. A few pictures by email make the job easier to understand.

What we can’t put right

We will not take on work that will not last, so here’s what sealant can’t put right:

  • Baths and trays that move too much for sealant to cope with
  • Disputes or warranty claims with your builder
  • Broken tiles or a split tray

If in doubt, phone 0345 464 0079 or email us and we will say what we think.

Where we work in Shepway

  • Show homes
  • Windows & doors
  • Kitchens
  • Skirting & floors
  • Bathrooms & en suites
  • Plot handovers

New homes and floors in Shepway

Rainfall in the South East is lower than in much of the UK, but outside sealant still needs a dry, clean surface, so outdoor work is planned around the forecast.

Around Shepway, as everywhere, new build mastic is only as good as the preparation behind it.

Shepway is about 1 mile south-east of Maidstone, in Kent. Our applicators cover new build mastic for homes and businesses in Shepway and nearby, as part of our work across Kent. Our Kent coverage runs to 922 places, and Shepway is one of them. London is on our list too, around 32 miles away.

Every address in ME15 is covered for new build mastic, from the main roads to the quietest streets. We cover properties on Derby Road, Devon Road and Surrey Road. Neighbouring places we cover for new build mastic include Willington (1 mile east), Park Wood (1 mile south), Otham (1 mile south-east), Maidstone (1 mile north-west) and Weavering (1 mile north-east). We also work in nearby towns such as Sittingbourne (10 miles north-east), Royal Tunbridge Wells (15 miles south-west), Gravesend (14 miles north-west), Tonbridge (12 miles west), Faversham (15 miles east) and Northfleet (15 miles north-west).

Landmarks near Shepway

We work in homes and buildings around Mote Park, The Wheatsheaf pub and Senacre Technology College and the streets around them. The nearest railway station is Maidstone West station, roughly 1.7 miles north-west of the centre. Other landmarks nearby include KIMS hospital (2.2 miles north) and Allington Castle (3.1 miles north-west). For a walk, there’s Detling Hill.

Map of Shepway © OpenStreetMap contributors

What we do, step by step

When we arrive, we start by going over the job with you, so there are no surprises. We protect the surfaces around the joints before any work starts. Most jobs take a few hours in a single home. Parking around Shepway is usually easier than in a town centre, but mention any lanes, gates or long drives. If the job is outside, tell us about side access and how high the joints are.

  1. First we work through your snagging list or plot schedule with you.
  2. The old bead comes out in full, with no layer left behind.
  3. Each joint is cleaned of dust and grit, then primed if required.
  4. A sealant chosen for each area goes in and is tooled smooth.
  5. We check every joint and tell you how long each needs to cure.

Preparing for the visit

  • Let us know if you’ve seen damp or leaks
  • Tell us about access, such as stairs, a lift or high-level joints
  • Mention if the joints have been sealed before

How to get a quote

Every job is quoted individually. Simply ring 0345 464 0079 or send us an email and describe the job, and photos are welcome.

Get a quick quote

Related advice

20+ yearsMastic and sealant specialists
ARBOMaster approvedApproved applicator for Arbo sealants
Fully insuredDomestic, commercial and hotels
One-year guaranteeOn every job