Medway · England
Sand mastic for sash & case windows in Hale, Medway
We cover Hale for traditional burnt sand mastic around sash and case windows and doors in stone and brick. Old sealant removed completely, joints prepared properly.
- Old cement repairs round a window that have failed
- Cracked mastic round a front door frame
- Draughty sash windows at the surround
What happens on the day
When we get to you, we compare the joints with what we discussed. If we find something unexpected, we talk it through with you first. After that, the work takes anything from a few hours to a full day, depending on how many windows. In a small place like Hale, access is usually the main thing to plan. For outside work, also let us know about exposed walls and any outbuildings involved.
- First, we look at the surrounds with you and agree what needs doing.
- Old, loose mastic is raked out and the joint cleaned.
- Deep voids are packed so the mastic is the right thickness.
- Sand mastic is mixed and applied by hand, then shaped to the joint.
- We dress the surface so it sits neatly against the masonry.
Before we arrive
- Keep pets and children clear of the area while we work
- For indoor joints, keep the area dry beforehand if you can
- Tell us if parking is tricky
Getting a quote
There’s no standard price list, because every job is different. Instead, we send you a clear quote for your job. To arrange one, phone 0345 464 0079 or email us.
Related advice
About our sand mastic in Hale
Fresh sand mastic forms a skin quite soon, but it takes longer to harden fully. Traditionally, sand mastic is left unpainted, so ask us before you decorate. We work on period & listed homes, brick reveals and sash and case windows, and the jobs we see most are cement or filler used on old window joints that has cracked and wind and rain getting in round a sash window.
Homes in small places like Hale often stand in the open, with little to shelter their windows from wind and rain. Exposed frames and sills lose their mastic sooner than sheltered ones.
There’s a 12-month guarantee on every job, large or small.
- Location
- Hale (ME5)
- Region
- Medway
- Cover
- One year on every job
- Price
- Quoted before any work starts
- Telephone
- 0345 464 0079
- Page updated
- 26 October 2026
Also in Hale
For landlords and businesses
We work for landlords and agents as well as homeowners. Resealing between tenancies keeps a property looking cared for.
In hotels, rooms out of use cost money, so we plan the work room by room around your bookings where we can. Hotel work is part of what we do, alongside homes and businesses.
Sand mastic in Hale: local notes
Hale is within about 3 miles of the coast, and homes near the sea take more wind-driven rain, with salt in the air closer to the shore. That is hard on the mastic around older windows and doors, especially on the side facing the sea. With historic houses such as Restoration House (about 2.7 miles north-west) nearby, there’s older building stock in the area around Hale as well as newer homes. Where a home is older, older frames set in brick or stone need a sealant that suits them, and sometimes that’s traditional sand mastic.
If you look after a building such as Kingfisher Community Primary School, the mastic around its windows and doors needs looking after like any other building’s. For an older house near a landmark such as Christ Church, the windows may be timber, sash or later replacements, and each needs the right sealant against the wall.
Hale is about 1 mile south-west of Gillingham, in Medway. Every kind of property in Hale can book us for sand mastic. Every job comes with our 12-month guarantee. Our Medway coverage runs to 68 places, and Hale is one of them. We also work in Chelmsford, around 26 miles away.
Work in ME5 is quoted and booked the same way as anywhere else. Nearby, we also carry out sand mastic in Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). Within a short drive, we also cover Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).
Local landmarks in Hale
We work in homes and buildings around The Star pub, Chatham Grammar School for Girls and Darland Banks, among other places. Hale’s nearest station is Gillingham (Kent) station, about 1.6 miles north. Other landmarks nearby include Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). For a walk, there’s Blue Bell Hill and Burham Down.
Do you need sand mastic in Hale?
Some old mastic was never deep enough. Mastic that’s too thin cracks and drops out so we make sure the new mastic is the right thickness.
Any of these means the joints need attention:
- Mastic dropping out of the joint
- Mastic worn away on windows facing the weather
- Tired mastic found when preparing windows for paint
- Silicone on a period window that looks wrong
If you let a flat or house near Gillingham (Kent) station, any sash windows need sound mastic to keep draughts and rain out.
Questions to ask before you book
- Whether they seal over old material or remove it
- What happens if the job turns out different
- How the joint is cleaned and prepared
- What guarantee comes with the work
Why act early in Hale
Replacing sash windows is a big decision for a period home, and in listed buildings it may need consent. If the frames are sound, renewing the mastic deals with gaps and draughts at the surround. In a small place like Hale, homes can be exposed to wind and rain, which finds any gap, and older walls, once damp, take a long time to dry.
The cost depends on the size of the job, how much old material has to come out and access to the work. We give a clear quote before any work starts, so you know where you stand.
Why Hale customers choose us
- Every job guaranteed for a year
- Sanitary silicone with an anti-fungal additive in wet areas
- Full insurance on every job
- An ARBOMaster approved applicator
See our cost guide or our reviews.
When something else is needed
A few problems are outside what sealant work can do:
- Decisions on consent for listed homes
- Sashes that rattle, stick or won’t open
- Cracked or broken glass
If in doubt, phone 0345 464 0079 or drop us an email and we’ll say what we think before you book.
Joints and surfaces we work on
- Tenement windows
- Stone surrounds
- Brick reveals
- Period & listed homes
- Timber door frames
- Sash and case windows
Keeping the joints in good condition
Looking after new joints is easy, and it makes a real difference:
- Ask the planning authority about consent for listed or conservation-area homes
- Get any rot dealt with first
- Keep sills and gutters clear so water drains away
- Don’t paint over the new mastic
Avoid sealing over the mastic with silicone. If anything cracks, get it looked at rather than patching it.
Small cracks are a sign the mastic is ageing. Renewing it then is simpler than waiting until it falls out.
Hale: your questions answered
Can you help a landlord with a rental near Gillingham (Kent) station?
Yes, landlords and agents are among the people we work for. Just phone 0345 464 0079 or drop us an email with the address and what needs doing, and we’ll give you a clear quote.
Is Hale within the area you cover?
Yes, Hale is covered. We work across London and the South East, and smaller places are part of that. The journey is planned ahead, so it helps to know about access.
Are you fully insured?
Yes, we are fully insured for domestic and commercial work.
Can you quote for more than one area?
Yes. Several rooms, windows or areas can go on one quote.
Can you work on commercial sites?
Yes, regularly. We can plan bigger jobs in stages.
Are you ARBOMaster approved?
Yes. We’re approved under the ARBOMaster scheme, the approved applicator scheme for Arbo sealants.
Can you seal over the old sealant?
No. We remove every bit of old sealant first, so the new sealant bonds properly.
Should I try DIY first?
It depends on the job. High-level, external movement and fire-rated joints are professional jobs.
What affects the quote in Hale
For a quick quote, just ask. What matters most is:
- Which sealant suits the joint
- Access and height
- The number and length of the joints
- Whether old sealant or filler has to be cut out
Some things make a job bigger or smaller: the old material and how easily it comes out, whether mould needs treating, and whether the work is at height. We take all of that into account in your quote.
Helping us quote
The more you tell us, the more accurate the quote. When you get in contact, it helps to mention:
- Any access issues, like height or stairs
- The rough size of the job
- Photos by email, if that is easy
- If it’s domestic, commercial or a hotel
For a quick quote, get us on the phone, or email us if that is easier. Describe what needs sealing and we will talk you through the work and give you a clear quote.